Incentive Research Foundation
NEW YORK — January 25, 2010 — Last year was a challenging one for the incentive industry, but as 2010 gets underway, it continues to be a vital, multi-billion-dollar business that plays a critical role in motivation, engagement, productivity and profitability at thousands of companies. A recent Pulse survey by the Incentive Research Foundation reveals several indications of (slightly) rosier times ahead. While the industry is not quite ready to breathe a sigh of relief, these results indicate a brightening outlook as practitioners plan programs for 2010.

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http://www.loyalty360.org/index.php/industry_news/article-new/the_turnaround_starts_now_incentive_industry_cautiously_optimistic_about_20/